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Length of time for process

Each claim is different, so it’s not possible to say exactly how long the process will take.

The main things that affect how long a claim may take are:

  • the type of assessment report the claimant chooses
  • the resolution process the claimant decides to follow
  • how willing and/or how available other parties are to take part in negotiation, mediation or adjudication.

Also, the law requires some steps in the process to take a set period of time, to make sure all parties are treated fairly.