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The WHRS claim on council records

We are required under the WHRS Act to notify the local council (territorial authority) when:

  • a WHRS claim is brought
  • the WHRS claim is decided to be eligible or ineligible
  • the WHRS claim is resolved or closed.

The council is required to record this notification in its property file on the house or complex, which is publicly accessible.

Most claim information held by Weathertight Services is also subject to the Official Information Act 1982. If we receive a request for information, it is assessed according to that Act and we may have to release information about the WHRS claim.